The following are frequently asked questions by our donors, volunteers and people who are interested in joining. Please click on each question to find out more information about what we do and how you can play a part.
What is MemorialCare®?
As part of Memorial Health Services, Saddleback Memorial Medical Center (SMMC) is proud provide MemorialCare® -- The Standard of Excellence in Health Care. MemorialCare® is our own unique brand of health care provided at SMMC in Laguna Hills and San Clemente and at our four sister hospitals – Anaheim Memorial Medical Center, Orange Coast Memorial Medical Center, Long Beach Memorial Medical Center and Miller Children’s Hospital at Long Beach Memorial.
An innovative concept in health care delivery, MemorialCare® is created by physicians and other health care professionals who study the best practices in medicine and work to implement them at our medical centers. The results are outcomes that frequently surpass state and national outcomes for many major diagnostic groups. For you and your family, it means a superior choice of health care services.
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How does Saddleback Memorial Medical Center benefit from MemorialCare®?
Patients at Saddleback Memorial Medical Center benefit from the expertise of physicians and other healthcare professionals throughout the system. Together, they have studied and determined the best way to treat patients. As a result, MemorialCare® Medical Centers have earned widespread recognition for extraordinary quality and progressive leadership. Accolades received include:
- Rated among the State's safest places for OB care
- One of the State's largest neonatal intensive care units, profiled in the bestseller Baby ER
- A gynecology/oncology program that ranks as one of the top four in the nation for access to clinical trials
- Recognized as performing more mammograms than any other health organization in our area
- Featured as a "Best Practice" for breast care by the Healthcare Advisory Board
- Listed as one of the 10 best breast care centers in America (Self Magazine)
- Top hospital in Los Angeles County and outstanding orthopedic and oncology programs (Mercury Awards)
- One of the safest places for heart attack survival (OSHPD)
- Top 10 cardiovascular surgery programs in the nation (Modern Maturity)
- One of the top 18 best places to have a baby (Fit Pregnancy)
- Best emergency room (California Emergency Physicians)
- Finalist for the Smithsonian Award for Computer Excellence in Medicine
- Featured partner, Bertelsmann International Benchmarking Seminar, Germany
- One of the nation's best governed health systems (The Governance Institute)
- Most Wired Hospital— five years in a row (Hospitals and Health Networks)
- Top "Healthcare Innovator" in nation (Hospitals and Health Networks)
- Health Technology Innovation of the Year (Modern Healthcare and Cisco Systems)
- Top 100 Integrated Systems (Verispan)
- Benefit Innovation Award (Pharmacy Benefit Management Institute)
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Does my gift to Saddleback Memorial Foundation benefit other MemorialCare® hospitals?
No. Your gift to Saddleback Memorial Foundation can only benefit Saddleback Memorial Medical Center. You also have a choice of how you would like to designate your gift at SMMC Laguna Hills or San Clemente.
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How does the Foundation recognize the gifts of its donors?
Without your caring generosity, much of the vital work of Saddleback Memorial Medical Center would not be possible. While words can never fully express our gratitude, we would like to recognize your contribution in these ways…
- You will receive a thank-you note, a letter and/or phone call from us. This will be done within 2 working days of our receipt of your gift.
- You will be recognized as a donor in our Annual Report (if your gift is $100 or more) and on our Web site.
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If you do not wish your name to appear as a donor in any of our publications,
please contact:
Mona Lopez
Operations Manager
Phone: (949) 452-3962
E-mail: MLopez@memorialcare.org
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How much of my gift goes directly to the program or equipment I designate?
100 percent of donations to designated programs or equipment and to endowments are used for that program, equipment or endowment. From 1983 to 2005, Saddleback Memorial Foundation has spent on average 14.8 cents per dollar raised on administrative costs.
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May I make monthly, quarterly or annual gifts?
Whatever suits you best. You have the option to give on a monthly, quarterly or annual basis. We can work with you in arriving at the flexible giving schedule that is most convenient for you.
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When can I expect my receipt?
We will send you your tax receipt within 2 working days of our receipt of your gift. If you encounter any problem with your tax receipt, please contact:
Mona Lopez
Operations Manager
Phone: (949) 452-3962
E-mail: MLopez@memorialcare.org
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How can I request more information about the Foundation?
We are at your service. For specific information about who to call, please refer to Our Team or sign on Guest Registration form and we will contact you ASAP.
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Who gives to Saddleback Memorial Foundation?
In Fiscal Year 2005, the Foundation received 3,374 gifts ranging from $1 to $50 million. We also received 53,450 hours of compassionate service from our dedicated group of over 600 volunteers.
Our donors and volunteers include individuals, corporations and foundations from diverse backgrounds – like the legendary philanthropists Bill and Louise Meiklejohn – 14-year-old Hayden Stephan who sold mistletoe to benefit SMF… and several other foundations, including Allergan and Citigroup Foundation.
Our physicians also play a key philanthropic role in supporting the Medical Center – by giving both their treasure and their time to inspire others to give.
We are grateful for your generous spirit of giving. Your gifts have enabled us to serve you, your loved-ones and your friends with our hallmark high quality and compassionate care.
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How can I join the Baby Alumni Club?
To join the Baby Alumni Club, please call:
Connie Fox
Director of Development, SMF Laguna Hills
Phone: (949) 452-7232
E-mail: CFox@memorialcare.org
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How can I join The Associates?
To join The Associates, please call:
Connie Fox
Director of Development, SMF Laguna Hills
Phone: (949) 452-7232
E-mail: CFox@memorialcare.org
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