Mission & Values

Mission

To improve the health and well being of individuals, families and our communities through innovation and the pursuit of excellence.

Vision

Exceptional People. Extraordinary Care. Every Time.

Values

The ABCs of MemorialCare

With a focus on solid fundamentals – Accountability, Best Practices, Compassion and Synergy – MemorialCare Health System is delivering the highest standard of patient care and exceptional clinical outcomes. What sets us apart is our ability to leverage the strengths of our health system, from operational efficiencies and the application of new technologies, to the exchange of ideas, expertise and best practices. It’s what we mean when we say: MemorialCare. Excellence in Health Care.

Accountability
A combination of fiscal responsibility, our pledge of professional integrity and compliance with legal and regulatory requirements defines accountability for MemorialCare. We remain committed to all of our stakeholders - patients and their families, physician partners, staff, donors and the communities we serve.

Best Practices
With our dedication to evidence-based care and patient safety, we strive to maximize excellence. We are committed to learning about documented ways to increase effectiveness and efficiency.

Compassion
Whether serving our patients or working together with our staff and physician partners, we deliver extraordinary care with empathy, kindness and respect.

Synergy
Together we are more than the sum of our parts. By combining our efforts, we offer our patients the benefits of a broad scope of services, innovation and Centers of Excellence. Combine that with the stability of MemorialCare Health System and we are poised to achieve our goal to meet and exceed our patients’ expectations, time and time again.

Our Brand Promise

The people of MemorialCare Health System are dedicated to the pursuit of best practice medicine. Our physicians and staff members study the best and most effective treatments and work to implement them at all our locations. The results are outcomes that frequently exceed state and national averages. For our patients and families, it means a superior choice of health care services. Of course our brand promise is only as good as the people who are dedicated to fulfilling it. If you received care at MemorialCare, please let us know how well we are doing by completing our patient satisfaction survey.